Maintenance and Repairs

Property Maintenance

It is important to us and to our tenants that we maintain our properties. Consequently, we do our very best to monitor potential issues and attend to problems as quickly as possible. This is often more necessary within our HMOs, due to the fact that more adults are living there. We do this through:

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Reporting Property Issues

As a Best Nest tenant, you can report any part of the property requiring repair or replacement. By clicking on the link below, you are taken directly to our form, which is quick and easy to complete. This is sent immediately to our maintenance manager, rather than having to go through a third party, therefore, making the process more efficient. All issues reported will then be triaged. They are given a level of priority depending on the type of problem and other issues we may be dealing with at that time.

Please be assured that we are always working to rectify issues and attend to maintenance problems as soon as we possibly can, in line with the response times listed in your Welcome Pack. We thank you for your patience at all times.